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Privacy Policy

EFFECTIVE DATE: NOVEMBER 1, 2024

Karat Management and Development ("we," "us," or "our") values your privacy and is committed to protecting the personal information of property owners, residents, and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable laws and regulations, including those set by the U.S. Department of Housing and Urban Development (HUD) and relevant state authorities.

1. INFORMATION WE COLLECT

Karat Management and Development collects and processes certain personal data when you interact with our websites or services. This data is collected in accordance with relevant regulations governing the protection of personal data and is used for contract processing and legitimate internal business interests, such as service provision and user support. Where possible, we use anonymized or pseudonymized data to fulfill these purposes.

We collect the following types of personally identifiable information (PII):

 

From Property Owners:

  • Name

  • Contact information (address, phone number, email)

  • Financial details related to property ownership and transactions

 

From Residents:

  • Name

  • Contact information (address, phone number, email)

  • Social Security number or other government-issued identification

  • Income details (for eligibility purposes)

  • Employment information

  • Rental payment history

  • Other information required by HUD or state regulatory authorities

2. HOW WE USE YOUR INFORMATION

We collect and use personal information for the following purposes:

  • To provide property management services, including rent collection and tenant communication.

  • To verify resident eligibility for low-income housing, as required by HUD or state programs.

  • To communicate with property owners and residents.

  • To comply with federal and state regulations, including HUD requirements.

  • To maintain accurate records of residents, owners, and properties we manage.

Website Interaction: We collect certain personal data from website users to ensure smooth service delivery and provide support to internet users and interested parties.

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3. SECURITY MEASURES

We take extensive measures to protect your personal data from unauthorized access and misuse. These security protocols are regularly reviewed and updated to match current technological standards. Our security practices include encryption, secure data storage, and limiting access to personal data to authorized personnel only.

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4. DISCLOSURE OF INFORMATION

We do not sell, rent, or otherwise share your personal information with third parties except in the following circumstances:

  • With Owners: We may share tenant information with property owners for management purposes.

  • With Regulatory Authorities: We may disclose information to HUD, state housing authorities, or other government regulators as required by law.

  • With Service Providers: We may share limited information with third-party service providers who assist us in managing properties, processing payments, or performing related tasks.

  • For Legal Compliance: We may disclose personal information if required to comply with legal obligations, court orders, or other governmental requests.

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5. DATA COLLECTION AND USAGEG DETAILS

Karat Management collects and uses personal data in strict compliance with relevant laws and regulations. The data we collect includes:

  • Browser and Device Information: This may include your browser name, operating system, and IP address, primarily used for improving your website experience.

  • Cookies: We may use cookies to personalize your online experience and track your activity on our website. You may refuse cookies by adjusting your browser settings, but certain features of our site may not function properly without them.

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6. YOUR RIGHTS

You have the right to:

  • Access your personal information.

  • Request corrections or updates to your information.

  • Request the deletion of your personal information (subject to legal and regulatory requirements).

  • Object to the processing of your data under certain circumstances.

If you wish to exercise any of these rights, please contact us using the information provided below.

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7. CHANGES TO THE POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable laws. We will notify you of any significant changes by posting the updated policy on our website with the effective date. Please review this Privacy Policy periodically to stay informed of our data practices.

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8. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Karat Management and Development
info@kmdllp.com

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